FAQ (Frequently Asked Questions)
- What can I sell?
- Are photos or slides required of my work and my display?
- What are the show hours?
- When can I move in?
- Do you provide any display equipment?
- Can I rent tables and chairs?
- Can I cancel the show after it is contracted?
- Which shows are the best?
- How are the shows advertised?
- Who do I contact if I have a question?
- When I submit my application, what kind of confirmation will I get
that you have received it?
- When will my credit card be charged?
- If I submit my application online can I be assured that the
transaction is secure?
- Which browser should I use for online transactions?
If you have other questions, please refer to our information sheet
and contract. If you have further questions,
please call us in Austin at (512) 441-7133 or email us at: info@samishow.com.
Q: What can I sell?
You may sell approved handcrafted arts and crafts. Selected imports
and commercial items are permitted on a limited and juried basis. Photos of your work and your booth are requested.
Items not allowed in our events are cosmetics, cleaning products,
multi-level markteting products, weight loss products and products or services which are totally
unrelated to arts and crafts. Booths that give prizes in order to get
prospective clients are not allowed.
Our commercial jewelry category is closed for the forseeable future. At this time, we are only accepting handcrafted jewelry (this does not include hand-beaded jewelry).
If you have questions about what you can and cannot sell at our shows, please submit photos for our consideration. Limits are placed on categories to insure the balance of the show and to insure the financial success of every exhibitor.
Q: Are photos or slides required of my work and my display?
Yes. Please provide two pictures each of your merchandise and your
display. You may email your photos to info@samishow.com or send them by mail to: P.O. Box 1984, Austin, TX 78767.
Q: What are the show hours?
Show hours vary by location and date.
Dell Diamond (Round Rock, Texas)
Bell County Expo Center (Belton, Texas)
Merrell Center (Katy, TX)
Saturday 10 a.m. - 5 p.m.
Sunday 11 a.m. - 4:30 p.m.
Belton Thanksgiving show
Friday and Saturday 9 a.m. - 5 p.m.
Sunday 11 a.m. - 4 p.m.
Heymann Center (Lafayette, Louisiana)
Saturday 9 a.m. - 5 p.m.
Sunday 11 a.m. - 4:30 p.m.
Q: When can I move in?
Belton, Katy and Round Rock:
Friday 1 p.m. to 6 p.m.
Saturday 7 a.m. to 9:45 a.m.
Belton Thanksgiving show:
Wednesday 1p.m. to 5 p.m.
Friday 6 a.m. to 8:45 a.m.
Lafayette:
Friday 1 p.m. to 6 p.m
Saturday 7 a.m. to 8:45 a.m.
Q: Do you provide any display equipment?
You will be renting floor space only. The space is marked on the floor
with chalk. Each exhibitor is to provide any display that they might need
for the appropriate presentation of their work. We do not provide any
display equipment.
It is strongly recommended that you provide backdrops for your booth to
divide your area from the booths beside and behind you. When you arrive at
the show, you will have a bare space marked off with chalk to outline your
booth. It is like a blank canvas waiting for you to turn it into a
boutique-like setting in which you'll sell your merchandise.
Pipe and drape is available at an additional cost.
Large plastic or vinyl signs and banners are not permitted. If you have
a sign for your booth, it must be approved. Please send us a picture or
show it to us at the show before displaying it. Sale signs and discount
signs are prohibited except at our December sale shows. We will provide the
signs to be used at the sale shows. Signs that are permissable include those made from fabric, wood, canvas, etc.
Q: Can I rent tables and chairs?
Tables and chairs are available for rent at all of our facilities except
for the Dell Diamond in Round Rock.
The standard table size is 8 feet in length by 2 1/2 feet wide and 30
inches high. Each exhibitor is responsible for table covers
which must cover the tables all around and all the way to the floor. You
may bring your own tables and chairs (no lawn chairs, please).
If you order tables and chairs they will be in your booth when you
arrive, provided that you reserve them when you reserve your space or by
contacting us at least 48 hours before the show. Otherwise, you may order them at our service desk at the show.
Q: Can I cancel the show after it is contracted?
There are no refunds once the contract is signed and payment is made.
This includes applications submitted online.
So, please be sure of your schedule and family obligations before signing a
contract for a show. If you are unable to attend the show for any reason,
or if you do not claim your space 1 1/2 hours prior to the show opening, all
fees will be forfeited.
If there is an emergency and you are forced to cancel a show, please
notify us as soon as possible. In some instances, when and if we can
re-sell the space, we will consider a transfer to another show. This is at
our sole discrection and is considered on a case by case basis. In every
case where we are able to make a transfer, there is a $35 transfer fee.
Please be aware that you cannot give, sell, lend, share or otherwise
sublet your space to anyone else if you decide not to do a show you have
paid for. You may share a booth if both you and your partner read and sign
our contract upon submitting your application.
Q: Which shows are the best?
Although we make an effort to select the dates and places that have
traditionally been profitable for the majority of our exhibitors, it is
still an educated guess.
Shows are a gamble. With over 30 years of experience in this business, we can
tell you that no one knows which shows will be great and which ones won't
before the event takes place. There are too many variables.
The only thing we can promise is that we will do everything in our power
to promote and advertise the show.
Q: How are the shows advertised?
We advertise on the three major TV networks, ABC, CBS, and NBC. More
importantly, we advertise during prime times when the majority of people are
watching. We also use newspaper ads, direct mail, press releases, signs,
banners and cable TV in some markets. We are highly motivated to do
everything in our power to see that we get a good crowd of shoppers. We are
known for great advertising.
Q: Who do I contact if I have a question?
We are ready to help if you have questions about our events. If you
choose to submit an email through our website, an online customer service
representative will respond within 24 hours (Monday through Friday). To
contact us, please click here.
Q: When I submit my application, what kind of confirmation will I get
that you have received it?
Upon receipt of your online application, our system will send you an automatic acknowledgement.
This is an acknowledgement only, not a confirmation. If you are approved and accepted, you will receive a confirmation by mail.
Q: When will my credit card be charged?
Your credit card is not charged until you are accepted into the show applied for. Our system does not automatically charge your card.
If you are paying for three or more shows at once, the discount will be deducted before your credit card is charged.
Q: If I submit my application online can I be assured that the
transaction is secure?
SSL (Secured Sockets Layer) was designed to establish
a secure connection between your computer and ours.
Encryption translates your confidential information into a secret code that only we can read. This is the most effective way to ensure that your information is protected. Your credit card
information is used only to process your application. We believe these elements provide a
very secure environment.
Q: Which browser should I use for online transactions?
In an effort to provide the highest degree of confidentiality and
security for your personal information, we strongly recommend the
use of 128-bit encryption browsers.
To check whether your browser is enabled for 128-bit encryption:
Look at the top of the browser for the listings of File | Edit | Help and click on Help and then ABOUT. You will see the details of your browser's encryption as well as the version number. If it reads 40-bit instead of 128-bit, click on HELP/UPDATE and upload the latest version.
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